Testimonials

Testimonials

Want some real-world examples of how Trupanion pet insurance is helping pets and their owners? Take a few minutes to read some true stories from real pet owners just like you .

Testimonials below are from affiliate brands Trupanion and Vetinsurance who are owned and underwritten by the same insurance company, American Pet Insurance Company.

Dog Testimonials
Cat Testimonials
Yurgo
Pet Name: Yurgo
Treated For: Hind end weakness
Claim Amount: $290.12
Time to Process Claim: Within 48 hours

My cat Yurgo sleeps on my head and has a tail that puts a possum to shame! My husband adopted Yurgo from a shelter. Recently, Yurgo started having trouble jumping up on counters and began spending an extraordinary amount of time (even for him) on the heat vents. It turns out that Yurgo has bladder crystals, concentrated urine etc… None of it really matters, because when we discussed the treatment with the vet we were able to make a decision without stress or concern about money. You see, we had enrolled Yurgo with Trupanion. He was able to receive the treatment that he needed without question. Not to mention, the check was issued within 48 hours of making our claim! There is nothing I wouldn’t do for Yurgo. I would sell every asset I own to take care of him….but Trupanion just makes life a whole lot easier!

-Lori C.

Katie
Pet Name: Katie
Treated For: High fever, not eating
Claim Amount: $454.53
Time to Process Claim: Within 24 hours

My wife and I adopted a cat just over one year ago, (Katie) our cat has proved to be a somewhat fragile wee creature and has suffered from ill health several times. A combination of Vetinsurance and the Veterinarian Hospital we deal with have helped bring Katie back to good health and allowed us to give Katie a loving comfortable home. Thank you Vetinsurance!

-Jack G.

Katie
Pet Name: Mufassa
Treated For: Puncture wound
Claim Amount: $83.73
Time to Process Claim: 3 days

Our cats Mufassa and Diego are our babies. We love them to death and would do anything for them, including insuring them with Vetinsurance. A few weeks ago, they had a fight while we were away at work. We came home to cat hair everywhere! It was really scary when the next day, Mufassa was limping and refused to eat. We took him to the veterinarian that afternoon where he was treated for a puncture wound. Poor guy, he sure didn’t appreciate having that bandage on his foot! Thanks to Vetinsurance, we were able to provide the best possible care for him without having financial worry. A few hours after I faxed in the claim form, I received an e-mail saying the claim had been paid and that a cheque was in the mail! Even though this was a small claim, we were pleased to have the peace of mind. Thank you Vetinsurance!

-Karen B.

Katie
Pet Name: Babar
Treated For: Chronic eye discharge, Teeth extractions
Claim Amount: $863.35
Time to Process Claim: Within 24 hours

My husband and I recently adopted Babar from a shelter. He was certified in perfect health so no worries. However, my sister-in-law had recently suffered a huge vet bill for her brand new Jack Russell and she strongly recommended Vetinsurance. Babar was signed up for Vetinsurance right away. Some months went by and we found that he was very frightened of everything, hid in the shadows, never made any noise (unless it was treat time!) and was generally uncomfortable with us. The breeder had told us that he was very shy.
When he started to have some trouble with runny eyes we took him to our family vet. After making eye treatment suggestions Dr. Littlejohn took one look in Babar's mouth and even I could see the painful gums and rotting teeth.
Babar has since successfully undergone surgery which in total cost over 900$ ! We could ill afford that kind of money and hoped that the insurance would really work and give back some of it.
We received a cheque right away for 80% of the covered procedures (and most were covered surprisingly) within a few weeks! Even better, our no longer shy Babar has regained his youth. He rolls on his back on the carpet, frolics joyfully and meows heartily. His favourite activity is crawling into the nooks of your bedding while it is still warm and you have just vacated the space. Babar is often almost "made" into the bed!
We have recommended Vetinsurance to our friends and family and have now insured our 1 year old kitten as well because you never know when illness will strike, even with indoor cats in seemingly perfect health. I would hate to have to decide the fate of my beloved companions because of money worries!

-Barbara F.