Everything moves at the speed of light these days, so why shouldn’t your claim? Trupanion believes the pet insurance industry claims processing standard of 3 to 6 weeks just doesn’t cut it! We are committed to responding to claims promptly and that’s why we vigilantly track our approval and processing time to ensure that we are the fastest in the market.

On initial claims, where medical histories are usually required, Trupanion approves and pays claims in less than 7 days. On repeat claims we move even faster, in fact of our most recent 10,000 repeat claims submitted by our pet owners, 9 out of 10 claims were processed and paid in less than 24 hours.

So how can Trupanion approve and pay claims faster than any other company? Simple… because our pets are enrolled when they are puppies and kittens, they have little or no previous medical problems to assess for pre-existing conditions. This dramatically reduces the amount of time required to process a claim!

Of course, there can always be extenuating circumstances like a delay in receiving medical records from your vet that may add a few days to the process. If this happens, we’ll let you know right away so you are clear on the status of your claim and when you can expect to receive your payment.

Approve the claim and pay it fast…fastest in the industry…that’s the Trupanion difference.