What happens if a Trupanion-insured pet changes owners?
We understand that life is unpredictable, and dogs and cats sometimes need to go to new humans. In order to make sure Trupanion-insured pets don’t have to miss out on getting the best veterinary care, we make it as simple as possible to transfer existing policies to new owners.
If you are the existing pet owner on the account and want the change, you can give us a call to transfer the policy to the new owner. To complete the process, we’ll need to speak with the new pet owner as well to verify the transfer (and update the account and billing information). If you are the new pet parent and are aware of an existing Trupanion policy for your pet, we’ll likewise need to confirm the transfer with both you and the former owner.
To help expedite the process, we encourage both parties to talk ahead of time and complete the transfer together on the same day. For more information, please feel free to reach out to our team at any time. We are available 24 hours a day, 365 days a year to answer all of your questions.
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Best friends deserve the best care
From lovable mutts to specific breeds, we provide medical coverage that’s with you from the adorable puppy years to those sweet, sunset moments.
Here for you, so you can be there for them
When your pet needs unexpected veterinary care, worrying about finances shouldn’t get in the way. Trupanion has your back, so you can focus on what matters most.
Because they're more than just pets
As a responsible breeder, you know your animals deserve the best veterinary care. Trupanion helps make that possible.
Because they're more than a pet
Your pet is your family, and now you can protect them like it. Whether they bark or meow, Trupanion is designed for the life of your furry friend.
We’re always ready to help
Our customer care team is available 24/7/365.
