Real stories, real savings
We helped all these dogs get the best care and
saved their pet parents thousands in the process.
At Trupanion, we’re redesigning the pet insurance claims process for the 21st century. Instead of you paying the bill and waiting for reimbursement, we can pay vets directly (in seconds!) at checkout.
We’re the world’s first and only pet insurance provider to pay vets at checkout. And we do it in seconds.
Remove the financial concerns of visiting the vet with over 60% of direct payments made within 60 seconds.
It's okay if your vet isn't set up for direct pay! Just submit your invoice, and we'll reimburse you as quickly as possible — over 70% of claims are paid within 24 hours.
Using pet insurance shouldn't cost you more. Unlike other pet insurance plans, we won’t hike your premiums just because you’ve used your coverage.
When your pet needs care, you just pay what you owe and we'll cover the rest. Remember, there’s no limit to how much we’ll pay out over the lifetime of your pet.
Based on a $3,000 bill:
We pay 90%
$2,700
You pay 10%
$300
Based on a member plan with 90% coverage and a $0 deductible. See our policy for full coverage details.
If your veterinary hospital is among the many that accept Trupanion Vet Direct Pay, all you need to do is tell your hospital that you have Trupanion coverage, and they’ll be able to submit your invoice right then and there, with processing and payment often taking just seconds.
Going to a hospital not set up for Vet Direct Pay? No problem! You can also file online through your account or submit manually by downloading a claim form. Learn more about filing claims with Trupanion.
There are many different ways to pay for your Trupanion membership costs. You can pay by debit card, credit card (Visa, MasterCard, or American Express) or set up monthly bank account withdrawals and your premium will automatically be charged each month.
If you have questions about your specific coverage costs, we invite you to contact our customer care team at your nearest convenience. Use our online chat, or give us a call at 888.733.2865.